7Jan2024

Server W-32 replacement – 12 January

Server W-32 replacement - 12 January

Replacement of server WWW-32 in Cape Town and migration of all hosting accounts have completed.

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10Dec2023

Server W-29 failure – 11 December

Server W-29 failure – 11 December

All services are back to normal after server W-29 in Dallas data centre suffered a catastrophic filesystem failure on 11 December. Client website and email were affected for up to two days.

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6Nov2023

Server W-29 outage – 6 November

Server W-29 outage - 6 November

Server W-29 in Dallas was unreachable due to a network outage.

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1Nov2023

Email delivery failures – 1 November

Email delivery failures - 1 November

We experienced an intermittent problem today with incoming and outgoing email delivery failures for our servers in Cape Town — some remote servers were incorrectly classified as spam sources. The root of the issue was the Spamhaus DNS blacklisting service returning unexpected results for our DNS resolvers. e have adjusted our DNS resolvers and delivery […]

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11Oct2023

Delayed email delivery to Microsoft 365 – 15 October

Delayed email delivery to Microsoft 365 - 15 October

We experienced delays with delivering outgoing email email from our Dallas server WWW-29 to domains hosted on Microsoft 365.

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