Getting Help

We can fix it!When you host your website or email with Anno Internet, you are not alone. We will be happy to answer your questions. While we cannot get involved in the design and maintenance of your website, we will help you resolve problems where we can.

If you run into a problem…

Please follow the procedure below to resolve any problems that you may encounter:

  1. If you are unable to access your website or email, please check our announcements  in case there is an issue that affects your service.
  2. Check our knowledgebase, It may well be that we have dealt with the problem before and wrote an article suggesting solutions.
  3. Submit a support ticket or call us.